Tagged customer engagement

Vocalcom Partners with TapCrowd for Mobile Apps

Vocalcom, a provider of contact center software, has partnered with TapCrowd, a mobile apps platform provider, allowing users to simultaneously power mobile customer experiences and improve contact center performance. The new Vocalcom Mobile is a complete self-service mobile customer engagement platform. It features a cloud-based drag-and-drop app builder and integrated new contact center capabilities, including…

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Engagor Launches in the U.S., Secures $2.6 Million in Funding

Engagor, the provider of a platform for real-time customer engagement, social media monitoring, and analytics, today announced its expansion into the United States. It has opened an office in San Francisco and named Steven Reading, former co-founder of Dogster, to head the office as vice president of North America Sales. The company also launched Team…

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